The Lounge Help Desk
Get in touch with The Lounge Help Desk using the form below.
Please complete the
form and send your details
Our Lounge members are here for you. Please get in touch with any queries or questions, or email alan@visionone.co.uk
We typically respond the same day or the next working day and always acknowledge applications as soon as they are submitted.
Click here to take part in research or find out about THE LOUNGE
Find our Leeds branch
If you would like to visit The Lounge at our Leeds branch, please book an appointment by emailing alan@visionone.co.uk.
We look forward to hearing from you.
East Parade,
Leeds
LS1 2BH
Tel. 0113 877 1234
Your Top 7 questions answered for The Lounge
The Lounge is Vision One’s research community of curious, opinion-sharing people who want to shape the future of brands. By taking part in paid research — from surveys to focus groups — you help companies improve products and services. Your voice genuinely influences real decisions.
You might join online focus groups, relaxed discussions, one-to-one interviews, product tests, or quick surveys. Topics range from food, travel and tech to finance, retail and lifestyle. No two studies are the same — which keeps things interesting. We also do mystery shopping, accompanied shopping trips, depth interviews or online surveys.
Not at all! We don’t want “experts” — we want real people. Your everyday opinions, habits, and experiences are exactly what businesses need to hear. If you can share honest feedback, you’re qualified.
Not all research is paid and there are times we are reliant on the public to help for free. However, in such cases where possible we do like to offer a free prize draw to give everyone the opportunity to win. However, our qualitative projects do pay well as they typically require 30mins up to a few hours. Focus groups typically pay around £70-100 for a 90-minute session.
It’s quick, free and simple. Complete a short registration form so we can learn a little about you. This helps us match you with relevant opportunities. Once you’re in, we’ll email you when suitable studies arise. More details here on how to join.
Absolutely. Your personal details are secure and used only for research purposes. We never sell your data. Anything you say is anonymised before being shared, so your privacy is always protected. (Note, We do not ask you to provide any official documents)
Vision One is an established, professional research agency working with leading brands. Our studies are well organised, respectful of your time, and fairly rewarded. The Lounge isn’t just about surveys — it’s about meaningful participation with real impact. We truly value your input and support.
Lovely feedback from participants
Did an online focus group and communication before, during and after were excellent. Offers good incentives for participation and instructions for taking part were clear and professional. Any issues were dealt with swiftly and payment is timely
Having taken part in this company’s focus groups I can say that it was nothing but a positive experience. From the first, all employees were professional, friendly and efficient who provided a clear explanation as to the process and objectives. The session was well-managed, engaging and thought-provoking. I would definitely take part again!
Participated in a toilet roll/kitchen roll project which was thoroughly enjoyable. Great communication throughout and highly recommended! Lovely people x
Contact Us
We are quick, responsive, and above all, our research is customised precisely to your needs, ensuring you get exactly what you need every time.
Email us at mail@visionone.co.uk
Complete the enquiry form.
Or book a meeting below.
Powering Business Decisions
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