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Electricity and Energy Customer Research

Electricity and Energy Customer Research

Dr. Charlotte Baird avatar
Dr. Charlotte Baird
The Lounge Take Part In Research Vision One

Take part in our Electricity and Energy Customer Research 

We are  looking for individuals to participate in a small number of depth interviews in the South and East of England.  If you are eligible and invited, there is an incentive for taking part!  

The 45 minute focus groups will take place during November 2024. We are interested in speaking to people from all walks of life and backgrounds and small businesses. 

The depths will be facilitated by our friendly moderators. Everything you say is taken in confidence. If you’ve never been fortunate to participate in focus group or in depth interview, we suggest you read this brief introduction.

Next to the form below, are a small selection of the many positive comments that our participants have left.

 YOU WILL RECEIVE £60 THANK YOU GIFT

We’d like to hear from you if you are:

The Lounge Age Vision One

You are a customer of UK Power Networks or live in the South or East of England.

The Lounge Location Vision One

You are over 18 years of age and responsible for your households/companies choice of utilities.

The Lounge Calendar Availability Vision One

You are free to attend an online interview in November.

The Lounge Recorded Session Vision One

You are willing to be audio and video recorded (for client purposes only).

What’s Next?

If this electricity and energy research study sounds of interest to you or you know someone who might be eligible, please complete the form below. However, please note that people will be invited on a first-come, first-served basis.

Once completed, a member of our team will be in touch within a few days, where you will be asked to provide further information about yourself to assess whether you fit the profile required for this project. You will then be informed if you are eligible, and if so, you will be invited to take part.

For any questions about our research you may have, please feel free to email alan@visionone.co.uk.

If you would like to take part in research regularly, then please join our Market Research community, The Lounge, and if you would like to be considered for future focus groups, please tick the box at the end of the form, and we will contact you for any focus group you’re suitable for.

722 The Perfume Shop Brand Research

Online Focus Groups

"*" indicates required fields

First name and surname
Who is the Electricity supplier for your Home?*
Select ONE or more of the above
Which of the following applies to you?*
What level of influence do you have on electricity supplier or use?*
(If working) Who is the Electricity supplier for your company?*
Select ONE or more of the above
(All) Your Availability*
Please list all times days your are generally free to take part on the interview
Now press the Submit button below.




Customer Effort Score Icon

Please complete the short form opposite

Someone will be in touch with you shortly.

Ideation Research Vision One

*****

“This was my 1st time of doing any sort of market research. Ellie and Hannah sent through all of the info to sign in on Microsoft Teams and I found it easy to navigate. The session itself was relaxed and Hannah put me at ease right away. I subsequently felt able to open up and share a lot of info that will hopefully be helpful.” (Feedback from Cerian Ball)

*****

“Really enjoyed my experience participating in a online focus group. It was a relaxed session that was well lead, I felt that the questions asked provided engaging conversation and I found it interesting to hear others perspectives on the topics”. (Feedback from Yasmine Fell)

Thank You!

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Your Top 7 Questions Answered for The Lounge

FAQ The Lounge and Taking part in focus groups

Read the full list of frequently asked questions

The Lounge is Vision One’s research community of curious, opinion-sharing people who want to shape the future of brands. By taking part in paid research — from surveys to focus groups — you help companies improve products and services. Your voice genuinely influences real decisions.

You might join online focus groups, relaxed discussions, one-to-one interviews, product tests, or quick surveys. Topics range from food, travel and tech to finance, retail and lifestyle. No two studies are the same — which keeps things interesting. We also do mystery shopping, accompanied shopping trips, depth interviews or online surveys.

Not at all! We don’t want “experts” — we want real people. Your everyday opinions, habits, and experiences are exactly what businesses need to hear. If you can share honest feedback, you’re qualified.

Not all research is paid and there are times we are reliant on the public to help for free. However, in such cases where possible we do like to offer a free prize draw to give everyone the opportunity to win. However, our qualitative projects do pay well as they typically require 30mins up to a few hours. Focus groups typically pay around £70-100 for a 90-minute session.

It’s quick, free and simple. Complete a short registration form so we can learn a little about you. This helps us match you with relevant opportunities. Once you’re in, we’ll email you when suitable studies arise. More details here on how to join.

Absolutely. Your personal details are secure and used only for research purposes. We never sell your data. Anything you say is anonymised before being shared, so your privacy is always protected. (Note, We do not ask you to provide any official documents)

Vision One is an established, professional research agency working with leading brands. Our studies are well organised, respectful of your time, and fairly rewarded. The Lounge isn’t just about surveys — it’s about meaningful participation with real impact. We truly value your input and support.

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