The Lounge Take Part In Research Vision One

Take part in our Customer  Service Workshop

We are working on behalf of Sovereign looking for individuals to participate in an engaging, creative and fun ideation session.

The ideation session will take place between 10am and 5pm on Friday 29th September 2023 and we are interested in speaking to people from all walks of life and backgrounds. We would like to hear from you if you live around the Reading area and can travel to central Reading and are one of the following;

  1. A member of staff or tenant of Sovereign Housing
  2. A member of the public who works in AI or is working in the Customer Service industry 

The ideation session will be held in person in Reading and will involve 15 other participants expressing their experiences, views and ideas in an open, creative and engaging format. The session will be facilitated by one of our friendly moderators.

(If you’ve never been fortunate to participate in an ideation session, we suggest you read this brief introduction). Next to the form below, are a small selection of the many positive comments that our participants have left.

We'd like to hear from you if you are:

The Lounge Age Vision One

You are a Sovereign customer or member of staff or someone that works in AI or the Customer Service Industry

The Lounge Location Vision One

You are based in Reading area and are willing to travel there

The Lounge Calendar Availability Vision One

You are available on Friday 29th September for a 10am-5pm ideation session  

The Lounge Recorded Session Vision One

You are willing to be audio and video recorded (for client purposes only).

What’s Next?

If this sounds of interest to you or you know someone who might be eligible, please complete the form below before the deadline date of Friday 22nd September 2023 however, please note that people will be invited on a first come first serve basis.

Once completed, a member of our team will be in touch within a few days where you will be asked to provide further information about yourself to assess whether you fit the profile required for this project. You will then be informed if you are eligible and if so, receive more detailed instructions about the project and your renumeration.

For any questions about our research, you may have, please feel free to email

If you would like to take part in research regularly then please join our Market Research community The Lounge, and if you would like to be considered for future focus groups, please tick the box at the end of the form and we will contact you for any focus group you’re suitable for.

669 - Sovereign Repair Journey Research

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Please complete the short form opposite.

Someone will be in touch with you shortly.

Ideation Research Vision One


Thank You!