Vision One: Official insight partners to Appello

At Vision One, we are proud to be working in partnership with Appello on an important senior-living and telecare research project designed to better understand their customers’ perceptions, experiences and needs to build their future strategy and plans.

Vision One is an independent UK-based market research agency with extensive experience in housing sector research and the businesses that support them, delivering customer insight, qualitative research, and strategic consultancy across a wide range of industries. Our role is to independently gather honest feedback and ensure all research findings are handled professionally, objectively, and confidentially.

If you have been contacted regarding this telecare research project, please be assured that Vision One is a legitimate research partner working directly with Appello. Any information shared with us will be treated in the strictest confidence and used solely for research purposes in accordance with UK GDPR and market research industry standards. Individual responses will never be shared in a personally identifiable format without permission.

As part of this project, we are inviting selected participants to participate in qualitative research interviews to explore their experiences and perspectives in greater detail. These conversations help provide deeper insight and play an important role in shaping future improvements.

We greatly appreciate the time and feedback provided by participants. Your views are invaluable and directly help organisations deliver better experiences for their customers.

About Appello

Who is Appello Telecare?

With over 35 years of experience, Appello has built a strong reputation for delivering reliable telecare technology and monitoring services that enhance resident wellbeing and provide reassurance when support is needed.

The company specialises in digital telecare systems, warden call solutions and 24/7 monitoring services. Its range of products and services helps housing providers modernise their infrastructure while maintaining resident safety, particularly as the UK transitions from analogue to digital telecommunications networks.

Innovation is a key part of Appello’s approach. The company has been at the forefront of digital telecare development, creating solutions that improve communication, connectivity and service delivery. Its technology is designed to help organisations meet changing customer needs while operating more efficiently.

Today, Appello works with housing providers and care organisations across the UK, supporting thousands of residents through its technology and monitoring services. By combining sector expertise with innovative solutions, the company helps clients create safer, more connected communities and prepare for future challenges.

Appello is a leading UK provider of digital telecare and Technology Enabled Care (TEC) solutions, helping housing, health and care organisations support vulnerable individuals to live safely and independently.