Vision One is pleased to be working in partnership with IBS Software on an international customer research programme designed to better understand its customers’ experiences, needs and expectations.

Vision One is an independent UK-based market research agency with extensive experience in global business-to-business, technology and customer experience research. We help organisations understand what their customers think, feel and need through independent research and strategic insight.

Our role is to gather honest customer feedback independently and ensure that all research is conducted professionally, objectively and confidentially.

If you have been contacted about this research, please be assured that Vision One is a legitimate research partner working directly with IBS Software. Any information you share with us will be treated confidentially and used solely for research purposes, in accordance with UK GDPR and professional market research standards. Your comments will not be attributed to you by name without your permission.

As part of the programme, selected IBS customers are being invited to take part in a confidential one-to-one online interview with a Vision One researcher. If you have received an invitation, please use the booking link in your email to select a convenient interview time.

We greatly appreciate the time and feedback provided by everyone taking part.

If you have any questions or would like to verify an invitation you have received, please contact:

Helen Jones
Vision One Research
helen@visionone.co.uk

About IBS Software

IBS Software is a global travel technology company providing mission-critical software to airlines, airports, hotel groups, cruise companies and other travel and transportation organisations.

Its cloud-based platforms support areas including airline operations, cargo, loyalty, hospitality and cruise, helping customers modernise complex operations, improve efficiency and deliver better experiences. Visit the IBS Software website to learn more.