MRS Behavioural Research Summit Agenda:

It promises to be a great day, and here’s the agenda for anyone interested:

08.45 Registration & coffee
09.25 Welcome – Dr. Nicki Morley, Kantar

09.35 AR: The Modern Word of Mouth

Global research reveals how AR enhances joy, self-expression, and social sharing, reshaping digital influence.
Devora Rogers, Alter Agents
Kate Freed, Snapchat

10.05 Driving Commercial Effectiveness with BeSci in Data & AI

Haleon shares how behavioural science improves the adoption of AI tools and investment decisions.
Anita Bhogaita & Benjamin Buckby, Haleon

10.35 Unlocking BeSci in Innovation

Panel: How behavioural science fuels early-stage innovation and brand growth.
Max Wiggins (Chair), John Portsmouth, Catriona Ferris, Clare Parsons

11.05 Morning refreshments

11.30 Train Cleanliness & Perception

How Northern Trains used behavioural insights to improve cleanliness satisfaction.
Cowry Consulting & Northern Rail team

12.00 Serious Games vs Romance Scams

A behavioural game significantly reduces scam susceptibility in large-scale trials.
Thinks Insight & Ofcom

12.30 Shaping Campus Strategy with Behavioural Science

OU and Dectech show how behavioural experiments shaped future campus design and boosted enrolment.
Dectech & The Open University

13.00 Lunch

14.00 Visual Design in Public Health

NHS and partners test how letter format affects clinical trial sign-ups using IAT.
The Social Agency & NHS England

14.30 Improving Pain Consultations with BeSci

Haleon and The Behavioural Architects redesign pharmacist interactions using COM-B and ethnographic insights.
Haleon & The Behavioural Architects

15.00 Afternoon refreshments

15.25 Better Outcomes Through BeSci at Nationwide

How EAST framework and evidence-based communication improved customer decision-making.
Nationwide & Signal

15.55 ‘The Cost of Dull’: Creative that Resonates

Large-scale analysis reveals what makes digital ads stand out using BeSci and AI.
Sine Digital

16.25 London Essence: Designing for Emotional Impact
Measuring system 1 emotional connections to create standout packaging.
The Big Picture & London Essence Co.

16.55 Chair’s closing comments
17.00 Sponsored drinks reception

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