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Vision One is now ISO 20252 accredited – so what are the benefits?
April 11, 2019
The Benefits of ISO 20252
In 2018, Vision One achieved the international quality standard ISO 20252 : 2012 making us one of only 100 or so leading market research companies worldwide to achieve this essential quality standard.
Whilst we have been MRS Company Partners for many years, adhering to both the MRS Code of Conduct and all important data protection requirements, we have now introduced a Research Process Management System in line with ISO 20252 : 2012.
Why ISO20252 matters
After just a few months, we made significant changes and improvements within our business, and we continue making progress and improvements every year.
If you’re interested in quality, we thought you would be interested to know a little more. So we’ve outlined seven ways in which this standard will benefit you and provide the reassurances you seek.
We hope you agree that all these steps will help guarantee that your research is of the highest standards. This ongoing commitment to quality is already reaping rewards for us and helps to explain why Vision One have been voted finalists for The Drum’s ‘UK’s Best Research Agencies’ 5 years running!
7 Benefits of ISO 20252
- Firstly, it assures you of working with a company which is recognised on a world platform.
- It means we work in an even closer partnership with our clients to ensure a seamless service and that these services meet the agreed requirements and deliverables.
- It means a high-quality service is instilled in everything we do, ensuring a more effective and reliable delivery of our research services – which also increases traceability across the whole organisation.
- It provides the reassurance that our company management and research processes are externally audited. (Unfortunately, there are still research providers out there who interview imaginary respondents!).
- It gives extra protection of the respondent’s privacy.
- We also apply the rigours of this standard to our partners who have to meet our ISO 20252 : 2012 quality standards in order to work for us/you.
- We continuously invest in training to ensure our knowledge is always expanding and to encourage a culture that promotes high-quality performance amongst all our staff.
Benefits of ISO 20252 Accreditation – Why ISO 20242 Matters
1. Your Data Is Protected and Respected
Trust is everything in research. Mishandled data can damage reputations and create legal risk. That’s why we treat every piece of client information with the highest level of confidentiality. Data is only ever used for project purposes, with strict protocols in place to guarantee participant anonymity and compliance with all relevant privacy laws—giving you complete peace of mind.
2. Expertise at Every Stage
Accurate insights come from skilled professionals. Our research team undergo continuous training in research methodologies, data protection, and role-specific competencies to ensure precision and integrity in every project. With experts guiding the process from start to finish, you can be confident your research is in capable hands.
3. Uncompromising Information Security
Your data security isn’t negotiable. From advanced encryption to annual staff training, we maintain industry-leading safeguards to protect sensitive information. By aligning with ISO 20252, we ensure your project is secure from initial data collection through to final delivery.
4. Trusted Partnerships for Seamless Delivery
When projects require third-party collaboration, we go further to protect your interests. Every subcontractor is contractually bound to meet the same high standards we uphold, and we conduct regular audits to ensure full compliance. This guarantees consistency, reliability, and seamless results.
5. Client-Centred Commitment
Your goals shape our approach. From the first proposal to project completion, we clarify your requirements, adapt to your needs, and constantly refine our services. With clear communication, robust complaints management, and adherence to industry codes, we ensure that every project not only meets but exceeds your expectations.
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