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Vision One are now ISO accredited

ISO Update: Vision One’s ISO 20252 Certification renewed

Adam Lunt avatar
Adam Lunt

Following a recent audit, we are delighted to announce that we have retained our ISO 20252 certification, reasserting the high-quality services we provide our clients.

What is ISO20252?

ISO 20252:2012 is the only globally recognised quality standard for the market research industry, making us one of only around 100 research companies worldwide to have converted to this standard. This ISO accreditation is an integral part of our commitment to quality, continual improvement and our clients.

The rigorous audit (delayed due to the Coronavirus pandemic) was conducted by QMS International (now called Citation), and our ISO status is valid until 2027, when the next assessment is due. The certification covers all aspects of our business from the bid process to project delivery, training and GDPR, and it is a credit to all our staff who have made the ISO 20252:2012 accreditation possible.

ISO20252 International Market Research Accreditation - VIsion One Research



Alex Brown, Head of Operations, commented.

“We are very proud of our recent achievements and quality standards. We will not be resting on our laurels and will continue to invest heavily in our Research Process Management System. Delivering the highest-quality, most effective research to our clients is the driving force behind everything we do. We are most grateful to our clients who provide regular feedback on our services, which is essential to our continual development process, and our goal is always to exceed the standards set out in ISO 20252:2012.

Award Winning Research Agency Vision One

Committed to Quality

Vision One’s ongoing client feedback programme is not just a fundamental part of our improvement processes but also plays a significant role in ensuring we retain our very high client satisfaction scores.

Our commitment to our clients is still very evident this year when we were announced winners o ‘Best Market Research Agency’ award by The Drum. This award is based exclusively on client feedback, which is independently captured by The Drum (the UK’s largest marketing awards). On top of this, this is the second time Vision One has won this award in the last four years since signing up to The Drum – a feat that no other agency has achieved.

Our Awards & Accreditations

As a result of our recent successes and transformation as a business, our commitment to delivering the highest-quality research and insight services is set to continue. Technology will play a significant role in this goal, and recent changes to our IT systems across the business will significantly improve our capabilities and further enhance project management. 

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email us at mail@visionone.co.uk 
or call us on 0203 693 3150


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