Market Research Explained

What is market research?

Market research is the process of gathering, analysing, and interpreting information about a market, including customers’ needs, preferences, and behaviours.

It helps businesses make informed decisions, identify opportunities, test ideas, and reduce risk by understanding target audiences, competitors, and trends in the marketplace through qualitative and quantitative research methods.

Why do Companies do Market Research?

Market research companies help b2b businesses and consumer brands achieve success in many ways – in particular, enabling them to identify their target consumer, find out what existing and potential buyers think about their product or brand and gather business and consumer insights to help them improve their decision-making and overall success. This short glossary article explores the question:

Why do companies do market research?

This video nicely introduces the ideas of how consumer insight and marketing research can help you and why so many companies do market research – watch it here. Market Research Explained 

What is market research?

Market research is the process of gathering, analysing, and interpreting data about a market, including information on customers, competitors, and industry trends, to support informed business decisions and identify opportunities, risks, and strategies for growth.

When should you do market research?

Market research should be part of your business strategy. It can be undertaken at any stage – from idea generation and exploring business issues, right through to product development and market testing. It is important to note that people’s circumstances and motivation change over time, so you should really consider reviewing your research regularly – especially when new competitors enter the market.

Why Market Research?

Here is a list of just a few ways that com

  • Customer Satisfaction – Measure how satisfied your customers are and where improvements are needed
  • New Product Development – NPD Research is essential for ensuring the success of your ideas and new products by helping refine ideas and concepts before they hit the market
  • Advertising & Message Testing – Marketing research can ensure your advertising, website, pr and other marketing communications are optimised to engage and convey the right messages
  • Brand and Brand Awareness – Understanding how people think about your brand, your USP, and your brand story are all essential for building brand equity and value. Brand Tracking is ideal for monitoring your brand health.

We work with organisations of all sizes, from start-up companies to large international brands – so if you would like to talk to one of our market research experts, then please do get in touch.

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