
Why Vision One?
Success Stories and Client Testimonials
25 Years Powering Business Decisions through Data and Customer Research
A Safe Pair of Hands
You will know how important research is to the success of any business, and that’s why we thrive on making our clients happy by delivering actionable research. We not only aim to meet your expectations, but exceed them. That’s our promise!
As you would expect from a top research agency, we like to practice what we preach. That’s why we focus on being an outstanding insight partner, continually monitoring our performance to ensure we deliver great service every time.
- Winners of The Drum’s Best Market Research Agency award
- Rated 9.4 (out of 10) by UK research buyers
- Advanced Research Unit to tackle the hardest challenges
- Focused on your success and helping brands grow
- ISO 20252:2012 international accreditation
- Specialists in Brand, Product and Communications research
- Good Business Charter Accredited
- MRS Company Partners
Rated 9.4/10 by Research Buyers
Independent research highlights exceptional client feedback and a rating of 9.4 . This is not something to be sniffed at, it is one of the highest satisfaction ratings across the marketing industry.
The infographic, with feedback from research buyers across the world, highlights our ratings. The results show very strong performance scores for Vision One across the board, and most importantly, Effectiveness, Services and Value.
These ratings go some way to explaining why we’re considered one of the UK’s top research agencies, having won The Drum’s ‘Best Market Research Agency‘ award three times.
Meet the Team
Meet Vision One’s award-winning team of research experts, renowned for delivering powerful insights across both B2B and B2C markets. With deep expertise in qualitative and quantitative methods, we help brands make smarter, evidence-based decisions.
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Kendra Furey
Meet the team: Kendra Furey
Hannah Roberts
Meet the team: Dr. Hannah Roberts
Alex Brown
Meet the team: Alex Brown
Dr Charl Baird
Meet the team: Dr Charlotte Baird
ISO20252 Internationally Accredited
In 2018, Vision One became one of only around 100 companies worldwide, with the prestigious ISO market research accreditation (ISO 20252) -which we continue to hold today. Our accreditation was successfully renewed this year following a recent audit, reasserting the high-quality services we provide our clients.
ISO 20252:2012 is the only globally recognised quality standard for the market research industry, making us one of only around 100 research companies worldwide to achieve this coveted quality standard. This ISO accreditation is an integral part of our commitment to quality, continual improvement and our clients.
The rigorous audit was carried out by Citation ISO Creditation. The certification encompasses all aspects of our business, from the bid process to project delivery, training and GDPR compliance, and it is a testament to our whole team, who have made the ISO 20252:2012 accreditation possible.

START YOUR RESEARCH JOURNEY
If you are curious to learn more about our quality standards or how our insights can help grow your business and give you the answers you need, please give us a call on 0203 693 3150 or use the contact button below.
Your Questions Answered (FAQs)
Market research is beneficial for a wide range of businesses, from small startups to large multinational corporations. It helps companies understand their target audience, identify market trends, and refine their marketing strategies.
Industries such as retail, finance, technology, and healthcare can leverage market research to enhance customer satisfaction, improve product offerings, and make informed decisions.
By investing in market research, businesses can better align their products and services with consumer needs, ultimately driving growth and profitability.
We deliver a comprehensive suite of market research solutions designed to drive strategic growth. Our top market research company services include
- Advertising research and Ad testing
- Brand research (identity and brand equity)
- Brand tracking studies
- Business-to-business research
- Customer satisfaction and CX
- Ethnography and observation
- Idea generation and Co-creation
- International & global research
- Market segmentation and personas
- Messaging and Copy testing
- Online research and online surveys
- Pricing Research
- Proposition and Concept testing
- NPD and Product research
- Research training & Consultancy
- Shopper insights and Retail research
- Usage & Attitude surveys
Our market research services are enhanced by advanced analytics, including sentiment analysis, regression modelling and predictive insights. This ensures a holistic understanding of your audience and market trends, tailored precisely to your research objectives.
Our research methodologies include:
- Accompanied Shopping Trips (ASTs)
- Behavioural Economics
- CAPI / Personal Interviewing
- Data visualisations/infographics
- Email surveys
- Ethnographic Research
- Eye Tracking
- Exit Interviews
- Facial Coding
- Focus Group & Workshops
- Online Surveys
- Mail surveys
- Mystery Shopping
- Neuromarketing
- Public Opinion Polls
- CATI / Telephone interviewing
- UX User Testing
Vision One is a leading customer research agency helping firms truly understand their audiences and deliver exceptional experiences. Our services include customer experience (CX) research, customer satisfaction studies (cSat), and customer segmentation to reveal what drives loyalty and behaviour. Combining advanced analytics with qualitative insight and customer journey mapping, we uncover the ‘why’ behind customer decisions—empowering businesses to enhance experiences, build stronger relationships, and drive sustainable growth.
Data integrity is at the heart of our research process. We are ISO 20252-accredited and utilise robust sampling frameworks, meticulous data validation techniques and continuous quality monitoring throughout the research lifecycle.
Every dataset undergoes thorough checks to ensure accuracy, reliability, and compliance with industry standards, including MRS, ESOMAR and GDPR guidelines.
Project timelines depend on the complexity and scope of the research. However, most projects are completed within 2 to 6 weeks, balancing speed with rigorous quality standards. Clearly, cSat and brand tracking projects last for the duration of the contract.
We work closely with your team to establish timelines that meet your goals without compromising data depth or analytical precision.
We work with companies of all sizes, from small businesses (SMEs) to the world’s largest international brands, and market research is important to them all.
Our clients include advertising and PR agencies, financial services, food and drink,packaging research, FMCG, housing, local government, luxury and fashion, social research, travel and tourism, manufacturing and brands, service providers and associations.
For any business, market research agencies possess a deep understanding of research and how to achieve the desired results. It’s about understanding customer needs, market demand, pricing strategies and industry trends. It supports innovation, validates business ideas, and ensures that marketing messages are effectively targeted. Businesses that invest in consistent market research are better positioned to respond to market changes, create and attract loyal customers and maximise ROI.
Here are the addresses for some of the UK’s top market research companies in London, specialising in full-service research
- Vision One Research – 85-87 Bayham Street, Camden, London, NE1 0AG
- Brandspeak – 1st Floor, London, W8 6SN
- Ipsos – 3 Thomas More St, London, E1W 1YW
- Savanta – 60 Great Portland St, London, W1W 7RT
- System1 – 52 Bedford Row Holborn, London, WC1R 4LR
- Kantar – 30 Stamford St, London, SE1 9LQ
- B2B International – 10 Triton St, London, NW1 3BF
Vision One is committed to ethical practices in market research by adhering to industry standards and guidelines set by organisations such as the Market Research Society (MRS) and ESOMAR. This includes obtaining informed consent from participants, ensuring data confidentiality, and maintaining transparency throughout the research process.
By prioritising ethical considerations, Vision One builds trust with clients and participants alike, ensuring that the research conducted is not only effective but also responsible and respectful of individual rights.
Book a Meeting
If you are curious to know more about how we could work together, or more about our research, then feel free to book a meeting.
If urgent, please give call us on 0203 693 3150 or use the contact button below.
Contact Us
We are quick, responsive, and above all, our research is customised precisely to your needs, ensuring you get exactly what you need every time.
Email us at mail@visionone.co.uk
Complete the enquiry form.
Or book a meeting below.
Powering Business Decisions