Telephone Survey Research Companies UK

Telephone Surveys Vision One — Telephone Survey Research

CATI and Telephone Survey Company

Telephone surveys are ideal methodologies when there is a need to achieve high response rates amongst sample-specific target markets or customers. Telephone surveys are suitable more effective than online surveys in achieving specific sample quotas, especially where online response rates are low. Telephone interviewing is also significantly cheaper than face-to-face interviewing.

We have national and international capabilities and the skills and experience to tackle the most demanding interviewing (including business owners, high net worth individuals, specialist interest groups, C-Suits). Telephone surveys are particularly suited to B2B surveys and consumer surveys where there is a limited sample from which to achieve high response rates. Studies include:

Customer satisfaction and experience

Brand awareness and evaluation

Proof of concept

Tracking surveys

Client Worked With

With over 500 clients we have shown our experience, some of the clients we've worked with are;

Eye On The Ball

Tracking to improve Customer Satisfaction Survey amongst opticians

Keeping Family Close

Providing a snapshot of resident’s satisfaction with services

The Energy Disruptors

Investigating Customer Satisfaction regarding the installation of Smart Meter

Received, Over

Customer satisfaction regarding the construction of mobile phone masts

Baking To Perfection

Customer Satisfaction Research identifying issues holding back Brand Growth of this artisan baker

Getting Down To Business

B2B research to understand what SMEs want from business support organisations

All our projects are Director led to ensure the highest standard of research. Our services include:

Full senior level project management

Questionnaire design and programming

Multi language capabilities

Data processing and analysis

Reporting

Why Choose Us

Unlike some telephone survey research companies and call centres, Vision One only use dedicates researchers and our fieldwork operates to the highest standards in accordance with ISO 20252:2012. Our executive CATI team are well educated and highly trained. Briefings play an important part of every project and there is close supervision of interviewers and their work throughout to ensure the highest quality standards.

Related Research News

Vision One is now ISO 20252 accredited – so what does that mean for you?

Earlier this year, Vision One achieved the international quality standard ISO 20252 : 2012 making us one of around 100 research companies worldwide to achieve this essential quality standard. Whilst…

CATI Telephone Market Research

What is CATI Telephone Market Research? In quantitative market research, CATI stands for computer-aided telephone interviewing and is used by most modern telephone survey research companies to run telephone surveys….

B2B Customer Satisfaction Research

Software & Satisfaction Research Introduction Our client provides IT software solutions to central Government departments to improve workflow. Historically business growth had almost entirely been based on recommendations with little…

If you would like more information on our telephone survey research or other research services, please call us on #44 (0)203 693 3150 or use the contact button below, Click here if you are looking to come a telephone interviewer.