Telephone Survey Research
CATI and Telephone Survey Company
Telephone surveys are the perfect methodology when you need to achieve high response rates amongst sample-specific target markets or customers. They can also be far more effective than online surveys at achieving specific sample quotas - especially where online response rates are low. What’s more, telephone surveys are also flexible, scalable and significantly cheaper than face-to-face interviewing.
With our global telephone research capabilities, skills and experience, we can tackle the most demanding surveys (including large-scale studies, or niche groups - like business owners, high net worth individuals, specialist interest groups and C-Suits).
Telephone surveys work particularly well with B2B and consumer surveys, where there is a limited sample from which to achieve high response rates.
Our most recent telephone research projects have included:
Client Worked With
We’ve had the pleasure of working with over 500 fascinating clients, including:
Eye On The Ball
Tracking to improve Customer Satisfaction Survey amongst opticians
Keeping Family Close
Providing a snapshot of resident’s satisfaction with services
The Energy Disruptors
Investigating Customer Satisfaction regarding the installation of Smart Meter
Received, Over
Customer satisfaction regarding the construction of mobile phone masts
Baking To Perfection
Customer Satisfaction Research identifying issues holding back Brand Growth of this artisan baker
Getting Down To Business
B2B research to understand what SMEs want from business support organisations
Why Choose Us
We take quality seriously. All our projects are Director-led to ensure the highest standards of research. Our services include:
With Vision One, you’re in safe hands. As winners of Best Market Research Agency 2021 (The Drum Awards), and accredited with the prestigious internationally recognised ISO 20252:2012 quality standard, we blend industry know-how, sound judgement and creative approaches to deliver game-changing insight that drives growth.
We work hard to set ourselves apart from other telephone survey research companies and call centres. That’s why you’ll find quality and meaningful insight at the heart of everything we do - from our own dedicated team of polite CATI telephone researchers, our data programmers and expert analysts to the way we communicate and the richness of our research findings.
But you’ll also find we are energetic, inquisitive and collaborative. We value great working relationships, thorough briefings and innovation. To us, it’s about providing you with real insight that helps you to make the right decisions, evolve and thrive.
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If you would like more information on our telephone survey research or other research services, please call us on #44 (0)203 693 3150 or use the contact button below, Click here if you are looking to come a telephone interviewer.