Telephone Survey Research

Telephone Surveys Vision One

Telephone Survey Research

CATI and Telephone Survey Company

Telephone surveys are ideal methodologies when there is a need to achieve high response rates amongst sample specific target markets or customers. Telephone surveys are suitable more effective than online surveys in achieving specific sample quotas, especially where online response rates are low. Telephone interviewing is also significantly cheaper than face-to-face interviewing.

We have national and international capabilities and the skills and experience to tackle the most demanding interviewing (including: business owners, high net worth individuals, specialist interest groups, C-Suits). Telephone surveys are particularly suited to B2B surveys and consumer surveys where there is limited sample from which to achieve high response rates. Studies include:

  • Proof of concept
  • Tracking surveys

Client Worked With

With over 500 clients we have shown our experience, some of the clients we've worked with are;

Essilor Vision One

Eye On The Ball

Tracking to improve Customer Satisfaction Survey amongst opticians

Peabody Vision One

Keeping Family Close

Providing a snapshot of resident’s satisfaction with services

Social Energy Vision One

The Energy Disruptors

Investigating Customer Satisfaction regarding the installation of Smart Meter

CTIL Vision One

Received, Over

Customer satisfaction regarding the construction of mobile phone masts

Paul Rhodes London Vision One

Baking To Perfection

Customer Satisfaction Research identifying issues holding back Brand Growth of this artisan baker

Federation Of Small Businesses Vision One

Getting Down To Business

B2B research to understand what SMEs want from business support organisations

All our projects are Director led to ensure the highest standard of research. Our services include:

  • Full senior level project management
  • Questionnaire design and programming
  • Multi language capabilities
  • Data processing and analysis
  • Reporting

Why Choose Us

Unlike some telephone survey research companies and call centres, Vision One only use dedicates researchers and our fieldwork operates to the highest standards in accordance with ISO 20252:2012. Our executive CATI team are well educated and highly trained. Briefings play an important part of every project and there is close supervision of interviewers and their work throughout to ensure the highest quality standards.


If you would like more information on our telephone survey research or other research services, please call us on #44 (0)203 693 3150 or use the contact button below, Click here if you are looking to come a telephone interviewer.