Telephone Survey Research

Telephone Surveys Vision One

Telephone Survey Research

CATI and Telephone Survey Company

Telephone surveys are the perfect methodology when you need to achieve high response rates amongst sample-specific target markets or customers. They can also be far more effective than online surveys at achieving specific sample quotas - especially where online response rates are low. What’s more, telephone surveys are also flexible, scalable and significantly cheaper than face-to-face interviewing.

With our global telephone research capabilities, skills and experience, we can tackle the most demanding surveys (including large-scale studies, or niche groups - like business owners, high net worth individuals, specialist interest groups and C-Suits).

Telephone surveys work particularly well with B2B and consumer surveys, where there is a limited sample from which to achieve high response rates.

Our most recent telephone research projects have included:

Brand awareness and evaluation

Proof of concept

Tracking surveys

Client Worked With

For an example of our previous work, below are some of the amazing clients we’ve had the pleasure of working with, including:

Essilor Vision One

Eye On The Ball

Tracking to improve Customer Satisfaction Survey amongst opticians

Peabody Vision One

Keeping Family Close

Providing a snapshot of resident’s satisfaction with services

Social Energy Vision One

The Energy Disruptors

Investigating Customer Satisfaction regarding the installation of Smart Meter

CTIL Vision One

Received, Over

Customer satisfaction regarding the construction of mobile phone masts

Paul Rhodes London Vision One

Baking To Perfection

Customer Satisfaction Research identifying issues holding back Brand Growth of this artisan baker

Federation Of Small Businesses Vision One

Getting Down To Business

B2B research to understand what SMEs want from business support organisations

Why Choose Us

Most importantly, we take quality seriously. All our projects are Director-led to ensure the highest standards of research. Our services include:

Full senior-level project management

Questionnaire design and programming

Multi-language capabilities

Data processing and analysis


With Vision One, you’re in safe hands. As winners of Best Market Research Agency 2021 (The Drum Awards), and accredited with the prestigious internationally recognised ISO 20252:2012 quality standard. So we blend industry know-how, sound judgement and creative approaches to delivering game-changing insight that drives growth.  

We work hard to set ourselves apart from other telephone survey research companies and call centres.  That’s why you’ll find quality and meaningful insight at the heart of everything we do. From our own dedicated team of polite CATI telephone researchers, our data programmers and expert analysts to the way we communicate and the richness of our research findings.

But you’ll also find we are energetic, inquisitive and collaborative.  We value great working relationships, thorough briefings and innovation.  To us, it’s about providing you with real insight that helps you to make the right decisions, evolve and thrive.

So, if you would like more information on our telephone survey research or other research services, please call us on #44 (0)203 693 3150 or use the contact button below, Click here if you are looking to come a telephone interviewer.